FAQs

• Can I visit Your Factory?

  2012-1-3

  Yes, you are very welcome to visit us, if you are in china or you have china visit plan , pls make appoint with our sales manager Miss Jenny in advance , her mobile # is 13902399661 . she will offer all the assistance you need in china .

• Which side is the left side/right side?

  2011-12-26

  In our country, the Left is the driver side and the Right is the passenger side.

• Does your parts come painted?

  2011-12-19

  The PU,FRP,ABS material products are primer,you can paint it with any colour you need.The CF,Aluminum,Stainless steel material product are needn't paint.

• Do you have overseas distributor?

  2011-12-12

  Currently We have distributor in USA New York ,Australia,Russia,Philippines , if you are a direct consumer from above mentioned country , we may suggest you to buy from our distributor directly to save expensive international shipping cost . other overseas' distritutor is still in negotiation , will keep updated ,but if you insist to buy from China , we also glad to help you to deal with internati...

• What should I do if I have not received my order?

  2011-12-5

  If you ship out the order by our shipping agent and have not received the order beyond the ETA about 3 days,pls contact with us,we willl check and get back to you within 1 days after get your information , if you ship out the goods by your own shipping agent,pls contact with your side agent directly for quickly response. meanwhile copy email to us , we will also trace the shipment together with yo...

• Why was my order delayed?

  2011-11-29

  1) since the CF item is made by hand , Some times if one of the procedure didn't controll well , the finished CF item won't be looks perfect ,Our QC won't let it pass and will require our producing department re-do it to reach the our quality standard . 2) You order items have not in stock and some accident occured during producing 3) We have not received the full payment before the appointment d...

• What's your shipping way for overseas customer ?

  2011-11-21

  For small packing shipment , we usually ship by DHL and EMS , if the packing is too large , we will suggest customer ship by air or sea , which is more cheaper than DHL and EMS , but customer need to make clearance by himself when shipment arrived . if customer have his own shipping forwarder in china , we can send shipment for consolidation .

• The parts I received are damaged, what do I do?

  2011-11-1

  If you have purchased insurance with your order, we will ship your items with insurance against shipping damage. We recommend getting insurance for high-priced items. When receiving the delivery, you should inspect the shipment for any damage before signing the release. If the parts you received are damaged, you should notify the postman immediately at the point of delivery in order to claim the i...

• What are your warranty terms for your Subaru auto body parts?

  2011-9-20

  We make fitting test for all the Subaru auto body before we make mass production to assure 100% fitting. All finished items had been checked for perfect appearance, right style and finish before arriving in our warehouse. Our QC staffs check again to make sure that all assembly parts list included. Due to our stringent QC processes for incoming material and finished goods, the fault rate on produ...

• How to deal with customized order?

  2011-9-20

  Customers need offer their designs and product information of body kits for evaluation. Our sales will estimate mold charges and item price if we can make it. If all ok with customer, customer need sent out samples for copy. We can work out samples in about 10-15 working days for items made by CF and FRP, and we need 25-30 days to work out samples for items made by ABS. You can see detailed flow a...

• How to get sample for the item you currently have?

  2011-9-20

  To start our long term cooperation and let customer test our item's quality before official order, small order or sample order is welcome. We will calculate a sample price for customer's confirmation. The sample will be sent upon receipt of your payment. If you have designate courier at china, you can ask your courier to collect samples of automotive body kits from our company. If you don't' have...

• How to contact Bode for car body kits inquiries?

  2011-9-20

  You can enquiry about our car body kits from this website and email us. • Email - Guaranteed personal reply within 1 business day • Live Chat - Available during office hours, check at the top right hand side of this page to see if live chat is online right now. Whatever information, advice, or order assistance you need, feel free to contact us any time.